FAQ
The following section addresses common operational and purchasing questions.
1.What type of lighting products are offered?
1.Pluglighti™ provides decorative and functional lighting fixtures intended for residential or interior commercial environments as described in product listings.
2.Are bulbs included?
2.Bulb inclusion varies by product. Each listing specifies whether bulbs are included or sold separately.
3.Can orders be modified after submission?
3.Requests for modification may be reviewed prior to shipment preparation. Once fulfillment begins, changes cannot be guaranteed.
4.Do products require professional installation?
4.Certain fixtures may require installation by a qualified individual. Installation recommendations are noted where applicable. Customers are responsible for ensuring compatibility with their electrical setup.
5.How are oversized lighting items delivered?
5.Larger fixtures may ship via freight carriers and could require delivery appointments.
6.What should be done if an item arrives damaged?
6.Visible shipping damage should be documented immediately and reported within 48 hours of delivery confirmation. Supporting documentation may be requested.
7.Are finish colors identical to online images?
7.Lighting conditions and screen calibration may result in slight visual variations between digital images and the physical product.